• ‎ ‎ Unleash the Power of Confidence ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎• ‎ ‎ Where Fashion Meets Passion ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎• ‎ ‎ Be Bold, Be Beautiful: Embrace Your True Self‎‎‎‎‎

F.A.Q's

 

 

1. How can I place an order?

To place an order, simply browse through our collection on our website and select the items you wish to purchase. Add them to your shopping cart and proceed to the checkout page. Follow the prompts to enter your shipping and payment information. Once your order is confirmed, you will receive an order confirmation email.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), Razor pay, and online banking transfers. Select your preferred payment option during the checkout process.

3. Do you ship internationally?

No, Currently we do not offer international shipping.Kindly connect over our whatsapp number or instagram, if you wish to place an international order. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the recipient.

How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen. Generally, orders are processed and shipped within 1-3 business days. Domestic deliveries usually take 3-7 business days, while international deliveries may take 7-14 business days. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

5. What is your return policy?

Our return policy allows you to return non-custom made products within 72hrs of delivery. For detailed instructions on how to initiate a return, please refer to our Return Policy page below in footer.

6. How do I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package on our website or through the courier’s tracking system.

7. What if I receive a defective or incorrect item?

We apologize for any inconvenience caused. In the rare event that you receive a defective or incorrect item, please contact our customer service team immediately. We will guide you through the return process and ensure that you receive a replacement or refund as quickly as possible.

8. Can I cancel or modify my order?

We strive to process and ship orders promptly; therefore, changes or cancellations may not always be possible. If you need to make any modifications or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request.


9. Do you have a physical store?

Currently, we operate solely online and do not have a physical store. However, our website provides detailed product descriptions, images, and size guides to assist you in making informed purchasing decisions.


10. How can I contact your customer service team?

You can contact our customer service team through contact us page in footer of the website. Our team is available [9am-6pm, Mon-Sat to assist you with any questions, concerns, or inquiries you may have.